Privacy is an important issue. We provide this policy as required by law to explain our information practices. Please read and retain this policy to learn how we collect and use information about you and your rights to limit the sharing and use of information.
How do we protect information?
Maritime Payment Solutions, LLC and its subsidiaries, including Global Technology Partners, LLC (GTP) and Atlas Payment Solutions LLC (APS), does not share customer information about you, except as permitted by law. MPS has strict standards and procedures designed to prevent unauthorized access to information. We apply these standards and procedures to our facilities and online services. Our safeguards meet or exceed Federal standards for protecting consumer information. We permit only authorized employees, who have been trained in the proper handling of information, to have access to that information. If an employee were to violate MPS’s privacy procedures, he or she would be subject to disciplinary action.
This policy applies to individuals who inquire about and/or obtain products or services from MPS for personal, family and household purposes. This policy describes information practices across MPS. However, departments within MPS may have more restrictive information sharing practices.
This policy supersedes all previous notices or statements about practices described in this policy. You should retain a copy of this policy for your records. If we materially change our policy, we will prominently place a notification on our website. You may request a current copy of the policy at any time by visiting our website at gtpprepaid.com.
We collect non-public personal information about you from the following sources:
- Information you give us on applications or other forms;
- Information about your transactions with us; and
- Information about your transactions with other parties.
You have the right to access this information (personal data) and to correct, amend or delete such personal data if it is inaccurate or has been processed in violation of the Privacy Shield Principles. (An exception to this is when the burden or expense of providing access, correction, amendment or deletion would be disproportionate to the risks to your privacy, or where the rights of other persons would be violated.)
SHARING AND USING INFORMATION
LEGAL EXCEPTIONS FOR SHARING OF INFORMATION
It is important to understand that, according to the law, MPS may share or use information about you for the following purposes:
- In response to lawful requests by public authorities, including to meet national security or law enforcement requirements
- To perform services (e.g., printing statements, bill payment, email services and mail house services)
- To process your account
- To protect the rights, property or safety of MPS, our customers or others (e.g., to protect against fraud)
- To comply with a legal requirement or process (e.g., subpoena or court order)
- To comply with your request or authorization to share information
- To furnish information to consumer reporting agencies
You have the opportunity to choose whether to have your personal data used or disclosed. MPS provides you the means and opportunity to opt out of such usage or disclosure if:
- Your personal data is to be used for a new purpose materially different from that which was originally authorized
- Your personal data is to be disclosed to a non-agent third party
You can invoke your choice to opt out via these mechanisms:
Electronic mail to [email protected]
- mail (or alternate postal services) at
Global Technology Partners
5001 East 68th Street, Suite 500
Tulsa, Oklahoma 74136
If you terminate your relationship with MPS, we will still apply the practices in our policy to information about you that we maintain.
ONLINE INFORMATION PRACTICES
MPS uses technology that encrypts (scrambles) online information so it transfers privately between you and MPS’s network. Your unique user ID and password help protect information online. While we strive to protect personally identifiable information, we cannot warrant the security of the personally identifiable information transmitted to or received by us. MPS joins with certain third parties to deliver online products and services. MPS and these outside parties may keep some information you provide in order to deliver these services, such as online applications, online surveys, email and cookies.
We may keep information from online tools, online applications and forms, online service subscriptions or business conducted online through internet or wireless devices.
Online surveys – This information is used solely for research to help us improve our customer service and develop a superior website. We may maintain this information in a form that does not identify you.
Email – If you send us an email, we may keep the content of your email. Please be careful about the information you email to us, because email to any public website can sometimes be intercepted. If you agree to receive emails from MPS, we keep the information you give us and may use it to send you email messages regarding your account or for other customer service purposes.
CLIENT IDENTIFICATION NOTICE
Information Collection Procedures for Opening Accounts
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each customer who opens an account. Therefore, all new and existing customers are subject to the identity verification requirements.
When you open an account, we will ask for your name, address and identification number, and, in the case of an individual, your date of birth. For business accounts, we may also obtain this information for individuals associated with the business. We may also request to see a valid driver’s license or other approved identifying documents. In all cases, MPS is committed to protecting your privacy and identity.
In compliance with the Privacy Shield Principles, MPS commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact MPS at [email protected]
MPS has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the U.S. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit the JAMS Online Claim System at jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim for more information or to file a complaint. The services of JAMS are provided at no cost to you. Upon request, if your complaint has not been resolved by other recourse or enforcement mechanisms, MPS will commit to binding arbitration. Under certain conditions detailed in the Privacy Shield, you may be able to invoke binding arbitration before the Privacy Shield Panel (to be created by the U.S. Department of Commerce and the European Commission).